Privacy Policy

1) Information we collect

• Account & contact data: name/username, email, password (hashed), and support messages if you create an account or contact us.
• Device & usage data: IP address, device identifiers, browser type, pages viewed, timestamps, approximate location (derived from IP), and error/diagnostic logs.
• Cookies & similar technologies: used for essential functions, preferences, security, and analytics. You can control cookies through your browser settings.
• Purchases (if offered): if you buy something, payment is processed by a third-party processor. We receive transaction and billing details (e.g., item, amount, date) but typically not full payment card numbers.

2) How we use information

• Provide, operate, and secure the Services; create and manage accounts.
• Personalize content and remember preferences.
• Analyze performance and improve features (analytics).
• Process transactions and prevent fraud (if purchases are available).
• Communicate with you about support requests, updates, and policy changes.
• Comply with law and enforce our terms.

3) How we share information

We may share information with:

• Service providers (hosting, analytics, customer support, security, payment processing) who process data on our behalf.
• Legal/Compliance when required by law, to respond to lawful requests, or to protect rights, safety, and security.
• Business transfers in connection with a merger, acquisition, or sale of assets.

4) Data retention

We keep personal information only as long as reasonably necessary for the purposes described above, including legal, accounting, and security needs. Account data is generally retained while your account is active; logs and analytics are typically retained for a limited period (often 1224 months), unless we need longer to address security or legal obligations.

5) Your privacy choices & rights (US)

Depending on where you live, you may have rights to access, correct, delete, or obtain a copy of your personal information, and to opt out of certain processing (such as targeted advertising, and in some states the "sale" or "sharing" of personal information as defined by law). We will not discriminate for exercising these rights. To submit a request, email us at contact@luckyplayharbor.com. If your browser sends a Global Privacy Control (GPC) signal, we will process it where required.

Note: Some features may require information to function (e.g., account login). If you ask us to delete data, we may retain limited records as required for security, fraud prevention, or legal compliance.

6) Childrens privacy

The Services are not directed to children under 13 and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will take appropriate steps to delete it.

7) Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure.

8) Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the Last updated date above.